FAQ

How can we help you ?

Find the most frequently asked questions here.

• Do you ship Worldwide? 

Yes we ship worldwide fast and free with many customers receiving products quicker than expected.

• How long will my order take to deliver?
  Your order should take between 7 - 15 business days to arrive at your doorstep.

• If I have a product with a manufacturing defect?

You must read the return policy to know the conditions of return and exchange, in case of a defect on the product, it was agreed to return, the shipping value of the company is calculated, and the freight returned to the customer. As for the value of the product, it is not calculated for the customer according to the return policy.

• I want to order large quantities. Is there a discount?

The store offers a delivery service for orders of large quantities and there is a discount ranging between 10-20% on certain products. You can contact us directly via the contact page and inquire about the quantities.

• Can I return or exchange an item? 

We only offer refunds on damaged items. Please reach out via the contact me page to start this process.